All FAQ at one place
What Prize I would get if I win lucky dip contest?
You will received 100 INR mobile top-up if you win in lucky dip contest.
How do I get notified if I won in lucky dip contest?
You will received a message via WhatsApp or via an e-mail about your win; in addition to that we also list the name of the winner each day at below link.,
Will I get a chance to win multiple times?
Yes, every day each club member's name would be included in lucky dip.,
How to use referral cash balance?
Cash bonus can be used while purchasing our products such as PickAxe Mining packs. You can utilise the maximum 10% of product cost from bonus balance.
How can I participate in Lucky dip contest?
It's simple! You can become a "Bitcoin India CLUB member" to participate in daily lucky dip contest.,
What are the benefits?
Firstly Bitcoin facilitates online payments. Indian market is still hugely cash-based with around 90 percent of transactions still happen in cash, but we are moving into a digital economy and Bitcoin is a huge part of that.
Do taxes applicable to Virtual Currency/Digital Assets gains?
Yes. Although Bitcoin India™ does not provide any legal or tax advice,
Did you refund my INR deposit, why?
Fiat Payments: In order to provide adequate operational support for you in respect of refunds and cancelations (where applicable), the following Bitcoin India Operators shall be responsible for transactions as below:
What is the difference between "Bitcoin wallet ID" and "Bitcoin wallet address"?
Bitcoin wallet address:
A Bitcoin address is a single-use token. Like e-mail addresses, you can send bitcoins to a person by sending bitcoins to one of their addresses. However, unlike e-mail addresses, people have many different Bitcoin addresses and a unique address should be used for each transaction.
What are the benefits of Bitcoin for consumers?
You have complete control over your bitcoin, so your bitcoin account isn’t tied to any financial institutions, can’t be frozen and carries lower transaction fees than most major credit cards.
Is Bitcoin secure?
There are thousands of computers ("miners") constantly running software to ensure the safety of the Bitcoin network, which has never once been compromised.
What is Bitcoin India™?
Bitcoin India™ is the world's largest platform for buying and selling bitcoin for INR at the current market rate.
What's different about bitcoin?
Usually if you pay for something on the Internet, you use a credit or debit card. That card is connected to information about you, such as your name and billing address.
What is the minimum bitcoins I can send from Bitcoin India wallet?
The minimum amount is currently 100 bits (or 0.000100 Bitcoins).
Is bitcoin anonymous?
Bitcoin is often described as an anonymous payment network, but in reality, bitcoin is pseudonymous:
Can someone steal my bitcoins if I give them my wallet address?
Do not worry, bitcoins cannot be stolen just by knowing a bitcoin wallet address.
How can I contact Customer Support?
Security Notice - DO NOT share OTP or PASSWORD or 2FA, it’s confidential:
Can I cancel a bitcoin transaction after it has been sent or processed?
Bitcoin transactions are irreversible
I have won 100 INR mobile top-up, how can I use it?
For now, we do not have Mobile top-up option at our site; however, for now, you can raise a deposit request for 100 INR, so that the same will be added to your cash account (INR) balance.
I bought Bitcoin at Rs. 1000, but it shows Rs. 990 at google, why?
Please note that you bought bitcoin at market price which is higher than live price that you see at Google.
How divisible are bitcoins?
One of the great functions of bitcoins is that they are literally able to be divided into one million pieces.
How long until every bitcoin is generated?
The last block of bitcoin will be generated in the year 2140 and will be block number 6,929,999.
Why merchants are accepting bitcoin?
Bitcoin is a new payment option intended to offer even more flexibility for customers.
How do I get support for my bitcoin purchase?
For information concerning bitcoin purchase and general order support, please visit our Support teams:
What is Bitcoin Mining?
Bitcoin mining is the process of adding transaction records to Bitcoin's public ledger of past transactions or blockchain.
What is Bitcoin Exchange?
Bitcoin currency exchanges work in a manner similar to banks. One first deposits amounts of money in the currencies supported by the exchange, to his own account in the exchange, uses these balances to trade with other users of the exchange and then withdraws that money.
What is Bitcoin?
Bitcoin is a distributed peer-to-peer network offering a payment system based on “bitcoin”, a completely digital form of currency.
How to pay with bitcoin to at any merchant site?
Step-1: When you’re ready to make a purchase at any merchant site who accepts bitcoin as a payment, just add your items to your cart, fill out your shipping details and choose Bitcoin as your payment method. When you submit your order, you’ll be taken to bitcoin-india.org to complete your purchase.
Bitcoin India™ customer support strives to resolve issues as swiftly as possible. Every member of our team will earnestly try to help with any inquiry. Our customers have a right to be heard, understood, and respected. However, there are situations that can make it difficult for our support team to resolve some requests. In some cases, when an individual becomes threatening or abusive to our staff, we must draw the line.
What is Bitcoin India™ Exchange Software License?
Bitcoin India™ Software Services Pvt. Ltd.,is a SaaS company based in India, which provides both a full stack white label digital currency exchange platform, as well as a variety of back end solutions for institutions and startups who wish to run digital currency exchange platform by their own, with no technical knowledge required.